RESERVATIONS (541) 271-0287
 
   
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Reservation Policies and Rules
 
Current reservation rules subject to change without notice
 
     

 

Making a Reservation
 

 

Individual reservations can be made 365 days in advance of reservation arrival date. Summer (May 15 to October 14) maximum consecutive stay, 91 days (13 weeks). Winter (October 15 to May 14) maximum consecutive stay, three (3) calendar months or longer with Harbor Manager approval. Must be required to vacate the premises 30 days prior to returning.

Group Reservations: Groups are defined as an organized club requiring membership. Group reservations for 15 or more RV sites rented with a three (3) day minimum stay for the period between October 15 and June 16 can be made three (3) years in advance. For more information on group reservation call (541) 271-0287.

Reservations can only be made by calling (541) 271-0287.

In order to hold your reservation:

a) For one to six days requires first nights payment;

b) one week to 30 days requires $100 payment;

c) up to 60 days requires a $200 payment;

d) 91 days requires $300 payment.

Your credit card will be charged at the time of booking. If you reserve more than one site or make more than one reservation, you are required to pay for each of the reservations individually as stated above. We cannot hold a site for you or another party unless you accept the charge for it. Maximum of 3 reservations by one customer at one time.

 
 
  Confirming your Reservation  
 

You will receive a confirmation number at the time you make your reservation. A written confirmation will be sent to you for each reservation made. Please open it immediately and check that all the information is correct and let us know if it is not.

 
 
  Canceling or Changing Your Reservation  

No refunds will be made. Call (541) 271-0287 to cancel or change your reservation. You must give your confirmation number and dates of your reservation. In order for your cancellation or change to be valid, you must receive an acknowledgment from us. You will receive a rain check, less a $20.00 cancellation fee, if you cancel at least 7 days in advance of arrival. If your reservation is for a cabin you will receive a rain check, less a $40.00 cancellation fee, if you cancel at least 7 days in advance of arrival. See Rain check Policy below. If you make a change to your reservation at least 7 days in advance of arrival, your payment will be applied to the changed reservation. If you do not cancel or change your reservation at least 7 days in advance of arrival, your first night'spayment will be forfeited.

 
 
  Rain Check Policy  
 

Rain checks that are issued for a canceled reservation must be used within one year of the date issued. Rain checks are issued from the first day of the original reservation date. Rain checks are transferable to anyone.

 
 
  Late Arrivals  

 

If you arrive before 1 p.m. on the day following your scheduled arrival date and have not changed your reservation at least 7 days in advance of arrival, your reservation for the remaining days will be honored but you will forfeit the previous night’s payment.

If you arrive after 1 p.m. on the day following your scheduled arrival date and have not changed your arrival date at least 7 days in advance of arrival, we will attempt to accommodate you, but the first night’s payment will be forfeited.

 
 
  No Shows  

 

If you do not arrive on the arrival date of your reservation and have not changed your reservation at least 7days in advance of arrival, the site will be held for you until check-in time (1 p.m.) on the following day and then canceled, and payment will be forfeited.
 
 
  Check-In and Payment  
 

If you have a gift certificate or rain check, you must bring it with you and present it at check-in. You must check-in at the office if you arrive during office hours. Each camp site must be registered in the name of the occupant. Payment for reservations of up to 35 days in length is due in full at check-in. We cannot hold sites for days not paid for. Customers with extended reservations must check in and pay every 35 days.

Arrivals after office hours but before 9 p.m. should check in with the camp host. After 9 p.m., proceed to your campsite and check-in at the office by 11:00am the following day. We accept payment in the form of cash, check, Visa or MasterCard. If you have a reservation for one night only, you have already paid, so you may display your confirmation slip in the window.

 
 
  Arriving Without Reservations  
 

If you arrive without a reservation, we will attempt to accommodate you. If you arrive after office hours but before 9 p.m., please see the camp host. If you arrive after 9 p.m. and the signs show that we have a vacancy, select a site without a RESERVED sign. If your stay is for one night, you may pay by envelope in a fee box. Take an envelope from the box, fill it out, enclose cash or check for the amount shown on the after-hours board located at the office, deposit it in the box and display the stub in your RV where the camp host can see it. If you plan to stay more than one night, please wait until the office opens the next day to pay as you may be required to move to another site.

 
 
  Check-In and Check-Out Times  
 

Our check-out time is 11 a.m. Check-in time is 1 p.m. If you arrive before check-in time and your site is available, you may be required to pay for the previous night.

 
 
  Early Departure  
 

We do not give refunds or rain checks for early departures. If you must leave before your scheduled departure date because of an unforeseen family emergency, a rain check may be issued.Emergencies are handled on case by case bases and must be approved by the resort manager.

 
 
  Extra Vehicles, Boats, Trailers  

 

An extra vehicle is anything other than a tow car, a vehicle pulling a camping trailer, 5th wheel, or a truck and camper. This applies for boats, boat trailers, ATV trailers and extra vehicles. You must register and pay an additional charge of $5.00 per day and park in designated areas only. You may park the additional vehicle in your camp site if it can fit completely on the paved area within your campsite; however, the additional charges will apply. We also have an unsecured overflow parking area located beyond the Resort at $1.00 per day.

The rate for your campsite includes one camping unit and a tow vehicle; two camping units and two tow vehicles are allowed in each of the two Super Sites. If you request to share your campsite with another camping unit, and it can fit completely on the paved area of your campsite, an additional charge will be made in the amount of the next lower campsite rate.

 
 
*Current reservation rules subject to change without notice
 
Winchester Bay RV Resort | 120 Marina Way | Winchester Bay, OR 97467 | PH 541-271-0287 | EM reservation1@co.douglas.or.us